How to create a support ticket?

  1. Login to partner portal using your credentials
  2. Go to Support
  3. Select Report an Issue
    report an issue
  4. Fill out the form
  5. Remember to state clearly all the information needed to solve the case.
     - Include all the details needed 
     - Affected customer information Name and Client ID 
     - Steps to reproduce
     - Screenshot of the error
     - Logfile